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Privacy Policy
At Cassa Designs, your privacy and trust are of the utmost importance to us. This Privacy Policy explains in detail how we collect, process, and safeguard your personal data whenever you interact with our website www.cassadesigns.com or make a purchase. By accessing or using our services, you agree to the practices described below. We encourage you to read this policy carefully so that you are fully informed of how your information is handled.
1. Introduction
Welcome to Cassa Designs. We are committed not only to providing beautiful and functional furniture but also to ensuring that your data and personal information remain protected. This policy outlines our responsibilities as a data controller and explains the rights you have as a customer in relation to the personal information we process about you.
2. Information We Collect
We believe in collecting only the minimum amount of information necessary to process your order efficiently and provide you with a seamless shopping experience. Since we do not operate a customer account system, we do not request login credentials or unnecessary profile details. The types of data we collect include:
  • Personal Details: Your full name, phone number, and email address, provided to ensure proper communication and delivery updates.
  • Shipping Information: Your delivery address, necessary for order fulfillment and accurate dispatch.
  • Order Details: Information about the products you purchase, their value, and transaction dates, which we retain for financial records and customer support purposes.
  • Payment Information: Payments are processed exclusively through our trusted partner PayMob. We never collect or store card details on our servers.
3. How We Use Your Information
Your data is used solely for the purposes of order fulfillment, legal compliance, and customer care. Specifically, we may use it to:
  • Process and deliver your orders in a timely manner, including communication with shipping partners.
  • Contact you in relation to your purchase, including updates, clarifications, or issues that arise during fulfillment.
  • Respond promptly to your inquiries and customer support requests, ensuring you receive the assistance you need.
  • Comply with applicable laws, including consumer protection, taxation, and eCommerce regulations.
4. Payment Processing
All payment transactions are securely processed through PayMob, an authorized and compliant payment service provider. We do not at any stage receive or store your card or bank account details. PayMob uses encryption and fraud detection systems to ensure your payment data is handled safely. By making a payment, you also agree to PayMob’s privacy policy and terms of service.
5. Data Security
We implement strict measures to protect your information against loss, misuse, unauthorized access, disclosure, or alteration. These measures include:
  • Industry-standard SSL encryption to secure all transactions made through our website.
  • Restricted internal access so that only authorized staff members may handle order-related details.
  • Compliance with Egyptian eCommerce and consumer data protection regulations, ensuring your rights remain safeguarded by law.
6. Data Sharing
We respect your privacy and never sell or rent your information to third parties. However, limited data may be shared where necessary to fulfill your orders and legal obligations:
  • Delivery Partners: To ensure successful delivery of your purchases.
  • Payment Processor (PayMob): To securely handle your payment transactions.
  • Legal Authorities: When disclosure is required by law, court order, or governmental request.
7. Your Rights
As our customer, you have important rights over your personal data, including:
  • The right to request access to the personal data we hold about you.
  • The right to correct or update your details to ensure accuracy.
  • The right to request deletion of your information once it is no longer required for legal, regulatory, or order-related reasons.
  • The right to opt out of marketing or promotional communications should you no longer wish to receive them.
8. Data Retention
We retain your order details and transaction records as long as required by Egyptian tax, financial reporting, and consumer protection laws. Shipping and contact details are held only for the period necessary to complete and verify delivery. After this period, information is securely archived or permanently deleted.
9. Policy Updates
From time to time, we may revise this Privacy Policy to reflect changes in law, technology, or our business operations. Any updates will be published on this page with an updated “Effective Date.” Continued use of our website and services following such updates signifies your agreement with the new terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Email: [email protected]
Phone: +20 111 905 4545
WhatsApp: +20 101 145 2599
Address: Cassa Yard, 6th of October, Giza, Egypt