Terms of Service

1. Introduction

Welcome to Cassa Designs! These Terms of Service (“Terms”) govern your use of our website [www.cassadesigns.com] and the purchase of products from our store. By accessing our website and placing an order, you agree to comply with these Terms.

2. Eligibility

To use our services and make purchases, you must:

• Be at least 18 years old or have parental/guardian consent.
• Provide accurate and complete information when placing an order.

3. Products & Orders

• All product descriptions, images, and prices are as accurate as possible. However, minor variations may occur.
• We reserve the right to modify or discontinue products at any time without prior notice.
• Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.
• Order confirmation is sent via email, but it does not guarantee product availability.

4. Pricing & Payment

• All prices are listed in Egyptian Pounds (EGP) unless stated otherwise.
• We accept secure online payments through PayMob. We do not store or process payment details.
• Prices may change without prior notice, but orders already placed will not be affected.

5. Shipping & Delivery

• We deliver within Egypt through our logistics partners. Estimated delivery times are provided at checkout.
• Delivery times may vary due to unforeseen circumstances (e.g., weather, holidays).
• If an order is undeliverable due to incorrect address details provided by the customer, additional delivery fees may apply.

6. Returns & Exchanges

• Returns and exchanges are accepted within [your return policy timeframe] days of delivery, provided the item is unused and in its original packaging.
• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
• Refunds (if applicable) will be processed within [your refund processing time] days after we receive the returned item.

7. Cancellations

• Orders can only be canceled before they are shipped. Once dispatched, orders cannot be canceled but may be eligible for return under our return policy.

8. Liability & Disclaimer

• We strive to provide high-quality products and services. However, we do not guarantee uninterrupted or error-free website operation.
• Cassa Designs is not liable for damages resulting from improper use of products purchased from our store.
• To the extent permitted by law, our liability is limited to the total amount paid for the order in question.

9. Intellectual Property

• All content on [www.cassadesigns.com] (images, text, logos, designs) is the property of Cassa Designs and is protected under copyright and intellectual property laws.
• You may not copy, modify, distribute, or use any content without our written consent.

10. Governing Law

These Terms are governed by and interpreted in accordance with Egyptian law. Any disputes arising under these Terms will be resolved in Egyptian courts.

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page. Continued use of our website after updates means you accept the revised Terms.

12. Contact Us

For any questions or concerns regarding these Terms, please contact us:

Email: [email protected]
Phone: +20 111 905 4545
WhatsApp: +20 101 145 2599
Address: Cassa Yard, 6th of October, Giza, Egypt